Customer Centric Approach
Improve revenue and customer retention by setting up a Call Centre in our office, deployed phones, email and custom ads to get customer feedback, then initiated control measures internally to improve efficiency, service delivery which ultimately impacted our bottom-line and won us the Best Customer Service in our Sector in Nigeria.
Abdulazeez has capacity to deliver advisory to clients by designing, implementing and launching customer service department. He also has extensive experience in customer relationship management (CRM) solutions deployment which includes call center with complimentary training.